NCR Indane

NCR Indane approached Btrack India PrivateLimited with the following objectives:

1. Streamline Operations: To ensure uninterrupted access to criticalapplications and databases.
2. Enhance Data Security: Protect sensitive customer and business data against potential threats and data loss.
3. Improve Scalability: Enable the IT infrastructure to scale easily with growingbusiness demands.
4. Ensure Data Recovery: Implement a reliable backup solution to recover data swiftly in case of system failures or cyberattacks.

NCR Indane faced severalchallenges before implementing the solution:

1. Legacy Systems:Their existing infrastructure lacked the performance and reliability needed to handle increasing operational demands.
2. Data Vulnerabilities: The absence of an effectivebackup solution exposedthe business to the risk of data loss.
3. Scalability Issues:Their systems struggledto adapt to the expandingcustomer base and operational needs.
4. Downtime Risks:Frequent downtime disrupted business operations, leadingto delays and customer dissatisfaction.

Btrack India Private Limiteddevised and implemented a comprehensive solutiontailored to NCR Indane’s needs:

1. Cloud Server Deployment:
   • Deployed a high-performance cloud server to host NCR Indane’s critical applications and databases.
   • Ensured scalability to accommodate futurebusiness growth.
   • Enhanced system reliability with minimal downtime.
2. Backup Solution Implementation:
   • Established an automatedbackup system to secure all essential data.
   • Enabled real-time data replication to safeguard againstpotential data loss.
   • Integrated a disasterrecovery plan for rapid data restoration.

The collaboration between NCR Indaneand Btrack IndiaPrivate Limited yieldedsignificant improvements:

1. Enhanced Operational Efficiency:
   • Reduced system downtimeby 90%, ensuringuninterrupted business operations.
   • Improved processing speedfor daily transactions and customer interactions.
2. Data Security and Reliability:
   • Achieved 100% data integrity with the automatedbackup solution.
   • Strengthened protection againstcyber threats and accidental data loss.
3. Scalability and Growth:
   • The cloud infrastructure seamlessly scaled to meet increased demand.
   • Supported NCR Indane’sgrowth plans with reliable and flexible IT resources.
4. Customer Satisfaction:
   • Improved service deliveryboosted customer satisfaction and loyalty.
   • Established NCR Indaneas a technology-forward leader in the gas distribution industry.